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Privacy Policy

Rail Model Privacy Statement

Rail Model are committed to ensuring visitors privacy whilst viewing our web pages. This Policy explains the types of data collected and how this information will be used when accessing Arena Display Systems.

We use the information that we collect from you to process orders and provide a more personalised web experience. We may also use it to tell you about changes in our services or about special offers we think that you may find valuable. We do not sell, trade or rent your personal information to others under any circumstances.

Access information
We have provided an administration service (your account) where you can review your personal information at any time to ensure it is correct and current. You will be able to update, correct, change or delete inaccurate details. You may also change your choice of opting in or out of marketing and promotional activities, although you may continue to receive mailings for a short period while your change is being processed.

DDP Workshop web servers automatically log each visit that they receive. This data contains some information about you, The Internet address of the computer you are using, the type of browser and operating system you are using and the Internet address of the web site from which you came from. It also contains some connection information such as the page or service you are requesting and the date and time of the request.

Access information

When you order online we will collect your name, contact, shipping and billing information, transaction and credit card information. We require that users supply personal information, including name, company, contact telephone number, and e-mail address prior to purchasing products. Our representatives may contact you, either by e-mail, phone, fax or mail, if you have ordered products from our website as part of our customer care procedures.

This information is used for the sole purpose of statistical information gathering and demographics relating to our web sites, and enables us to determine general visitor patterns and pathways within our pages. This statistical data is then fed back to improve the services that we provide.

Personal information Submission forms and surveys

Rail Model may also collect personal information supplied through the use of web-based forms and surveys. This information will not be supplied to any third party, and will only be used for subsequent communications, unless indicated by you, the user, at the time of submission. In submitting your personal information online, you are agreeing that our staff may use your details for the sole purpose of conducting the business of the company.

Securing your information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We use encryption when collecting or transferring sensitive data such as credit card information.

Links to External Websites

Our website contain links to enable you to visit other websites of relevance. When you leave POD Display Systems, we do not any control over that other website and do not take responsibility for content.

About Cookies

Cookies are small pieces of information that a website can put on your hard drive in order for it to remember something about you at a later time. The information is in the form of a text file, which will only be understood by the web site that initially set the cookie. DDP Workshop web sites may use cookies for certain applications, for example to remember your name when filling in online forms. You can stop your browser exchanging cookies with web servers at any time by changing the settings in your web browser but may experience a loss of functionality.

For more information about cookies visit http://www.aboutcookies.org

 

Email

If you contact Rail Model by email, we keep a record of that correspondence for the purpose of conducting company business. We do not add any email addresses of those who communicate with us through email to any mailing databases, nor do we pass this to any third party.

From time to time, we may periodically send promotional e-mail about new products, special offers or other information which we think you may find interesting using the e-mail address which you have provided when you registered as a user on this site. If at any time you no longer wish to receive any information from Rail Model, please respond to any email and state that you wish to "unsubscribe".

Incorrect Information

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct any information which was found to be incorrect promptly.